“The design office may be discreet, but it’s at the heart of the group’s business. My team improves equipment and innovates to meet the specific needs of our customers. Every day, I analyze customer needs to find the best technical solutions, transcribing them onto plans and industrial drawings. I coordinate projects both internally with sales representatives and externally with manufacturers and customers. I love seeing the concrete results of my work, especially when the project “comes to life.” But what is most satisfying for me at TAP is that, with experience, I’ve gained the trust of every department I work with. To succeed in a design office, I would say that concentration, ingenuity and creativity are essential personality traits.”